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Visa Check Card Disclosure
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ELECTRONIC FUNDS TRANSFER DISCLOSURE STATEMENT
We are pleased that you have chosen to take advantage of the convenience provided by our EFT service and supply this Statement so you can familiarize yourself with the operational and legal functions of this service. Please read this Statement carefully as it contains important information about electronic funds transfer. Retain this along with your other account records in case you have any questions in the future.
In this Statement, the words “you”, “your” and “yours” mean any holder or other authorized user of your ATM or Visa Check Card. The words “we” and “us” mean the financial institution named on the back panel of this Statement where you have a checking or savings account. “Checking account” means your NOW account, Money Market account or checking account. “EFT Terminal” means an electronic funds transfer terminal; this includes automated teller machines, point-of-sale terminals, and other EFT devices. “ATM/Debit Card” means each magnetically encoded ATM Visa Check banking card provided to you by us “PIN” means the personal identification number assigned to you for use with your ATM/Debit Card.
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ATM/Debit Card. Each ATM/Debit Card issued to you is our property and may be cancelled or repossessed by us at any time, with or without cause. You must surrender to us on demand each ATM/Debit Card issued to you. If you permit or authorize other persons to use your Card and PIN, you will be liable on or for the resulting transactions. To guard against anyone making a transaction that you have not authorized, you should take all reasonable precautions to prevent any other person from learning your PIN. |
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In Case of Errors or Questions about your Electronic Transfer
Call us at (860) 416-9725
Monday-Friday between 8:00 A.M. and 3:30 P.M.
(excluding Holidays)
or
Write us at:
Waterbury Telephone Federal Credit Union
2457 East Main St.
Waterbury, CT 06705
Promptly if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. YOU MUST CONTACT US ONLY AT THIS TELEPHONE NUMBER OR ADDRESS ABOUT YOUR ERRORS OR QUESTIONS. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared.
Tell us your name and account number.
Describe the error or the transfer you think is incorrect, and clearly explain why you believe it is an error or why you need more information.
Tell us the dollar amount of the suspected error and, if possible, the date it appeared on your statement.
It will be helpful to us if you also give us a telephone number at which you can be reached in case we need any further information.
If you notify us orally, we have the right to require you to send us your complaint in writing within 10 calendar days following the date you notified us.
We will report to you the results of our investigation within 10 calendar days following the date you notified us. We will correct any error promptly. If we need more time, however, we may take up to 45 calendar days to investigate your complaint or questions following the date you notified us. If we decide to use more time to investigate, within 10 calendar days following the date you notified us, we will credit your account for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 calendar days following your oral notification, we may not credit your account.
If we decide that there was no error, we will send you a written explanation within 3 business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation. |
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Account Information. We will disclose information to third parties about your account or the transfers you make:
Where it is necessary for completing transfers or resolving errors involving transfers; or in order to verify the existence and condition of your account for a third party, such as a credit bureau or a merchant ; or in order to comply with government agency rules, court orders, or other applicable law; or to our employees, service providers, auditors, collection agents, or attorneys, in the course of their duties; or if you give us your written permission. |
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Transaction Receipts. You will get a receipt at the time you make any transfer to or from your account using an EFT Terminal. |
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Our Liability for Failure to Make Transfers. If we do not complete transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance, if through no fault of ours, you do not have enough money in your account to make the transfer, if the transfer would go over the credit limit on your overdraft line, if you have one, if the automated teller machine where you are making the transfer does not have enough cash, if the EFT Terminal or processing system was not working properly and you knew about the breakdown when you started the transfer, if circumstances beyond our control (such as fire or floor) prevent the transfer, despite reasonable
precautions we have taken, if the funds in your account are subject to legal process or other circumstances restricting the transfer, if your PIN or ATM Debit Card is reported lost or stolen, or if we are holding uncollected funds in your account and the transfer would require the use of those funds. There may be other exceptions stated in our account agreement with you. |
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Your Liability. Tell us AT ONCE if your ATM/Debit Card or your PIN has been lost or stolen.
Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account. If you tell us within 2 business days, you can lose no more than $50.00 if someone used your ATM/Debit Card or PIN without permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your ATM/Debit Card or PIN and we can prove we could have stopped someone from using your ATM/Debit Card or PIN without your permission if you had told us, you could lose as much as $500.00.
Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within60 days after the statement was mailed to you, you will be liable for up to $500.00 of loss that occurs during such 60-day period and you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods to a reasonable time. |
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Reporting Lost Cards or PIN’s or Unauthorized Transfers. If you believe your ATM/Debit Card or PIN has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call us collect or write us at the telephone number and address shown on the back panel of this Statement. |
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Types of Transactions. You may use your ATM/Debit Card with your PIN to Withdrawn cash from
Your checking or savings account, Transfer funds between your checking and savings accounts, Purchase goods or services at places that have agreed to accept the ATM/Debit Card, Perform other ATM/Debit services as may be available from time to time, and for which we will send separate notification to amend this Statement.
Some of these services may not be available to you at all EFT Terminals. If you have more than one account with us, some if these services may not be available for each account. On each processing day, you may withdraw from automated teller machines up to a maximum of $200.00, or your available balance, if it is less than such amount, and you may buy in goods or services up to $1,000.00 maximum. Every calendar day is a processing day, except that Saturday, Sunday, and Monday are treated as a single processing day. For security reasons, there are other limits on the number and size of transfers or withdrawals you can make using your ATM/Debit Card. In all cases, you agree to be responsible for all transfers authorized by you from which you receive any benefit. If the EFT Terminal is “off-line” you may not be able to withdraw cash or transfer money between your accounts.
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Periodic Statements. You will get a monthly account statement for your checking account. You will also get a quarterly account statement for your savings account. |
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Services Charges. There is not charge for using your ATM/Debit Card at Waterbury Telephone
Federal Credit Union. Transactions at other bank locations will be charged $1.00 per cash withdrawal and $.50 per account balance inquiry or account transfer. |
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Deposits. Our policy is to make funds from your deposits available to you on the first business day
After the day we receive your deposit. At that time, you can withdraw the funds in cash and we will use the funds to pay checks that you have written.
For determining the availability of your deposits made at Waterbury Telephone FCU ATM locations, every day is a business day except Saturdays, Sundays, and federal holidays. If you make a deposit before 2:00pm on a business day that we are open, we will consider that day to be the day of your deposit. However, if you made a deposit after 2:00pm or on a day we are not open, we will consider that the deposit was made on the next business day we are open.
Please refer to the Rules and Regulations for deposit accounts for additional information on the availability of your deposits. |
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Modifications of This Statement; Terminations. The terms of this Statement may be changed by us
From time to time by notice from us to you. We may also revoke your right to use your ATM/Debit Card at any time. You agree to pay us for any cash withdrawals, service charges, or other items that remain unpaid at the time this agreement is for any reason terminated. |
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Applicable Law. This agreement is governed by the laws of the State of Connecticut.
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Important Information Regarding your Waterbury Telephone FCU ATM/Debit Card
Keep your PIN confidential
Never write your PIN on your ATM/Debit Card or repeat it to others.
We will be happy to assist you whenever you have a question regarding
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